Here for You

For pattern and sample inquiries, please read our FAQ then send us a message using the contact form below.

Frequently Asked Questions (FAQ)

Where are your digital patterns?

Great question! All digital products are currently sold on my Etsy shop below.

Shop Digital Patterns

Where do you ship to?

We currently ship to Canada and the United States (USA) using Canada Post.

USA Customers: Tariffs will be added to your order at checkout. Additional border crossing fees upon arrival will be at the responsibility of the customer. Canada Post often uses USPS for last mile delivery.

What will shipping cost?

Delivery cost is calculated at checkout based on product weight.

USA Customers: Tariffs will be added to your order at checkout. Additional border crossing fees upon arrival will be at the responsibility of the customer.

When will my package ship and arrive?

Samples will be processed and shipped within 3-5 business days using Canada Post.

Estimated delivery date(s) will be provided at checkout based on the service selected. Please note that the processing time above may delay estimated delivery. We cannot provide guaranteed delivery date(s), delivery dates are subject to change at any time.

Can I track my package?

Yes! Canada Post tracking numbers will be sent when your order ships. Please allow up to 48 hours for Canada Post tracking to update.

USA Customers: Canada Post often uses USPS for last mile delivery.

Packages can be tracked on Canada Post's website here: Track My Order

Returns and Exchanges

As exclusive one of a kind samples, all handmade bags are final sale. Items cannot be returned or exchanged, unless damaged in transit or defective. Please contact us at torieandren@gmail.com with any order issues for next steps.

Let's Chat

Question not answered above? Not a problem, contact us below. Please allow 1-2 business days for a response.

Contact form